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The Reflective Designer’s 75 – 100% Buy Back Exclusive Guarantee

75% Buy Back Guarantee

Should you be unhappy with your new product we will credit you for up to 75% of the purchase price towards the acquisition of replacement items.

If your new selection exceeds the 75%, then you will be accountable for the difference. If the new purchase does not meet the 75% threshold, there will be no additional credit.

If our client plans to take advantage of the 75% Buy Back Guarantee, all choices and changes to the room are to be approved by The Reflective Designer working with them. As one can imagine even the best placed pieces of furniture can be hurt by its proximity to an item which does not suit the room. Therefore, any acquisition or subtraction of furnishings, changes to accessories or color are subject to approval. Any change by purchasing new products does not have to be made through The Reflective Designer, it only has to be given the approval that those new items will work with the items sold by The Reflective Designer and subject to the 75% Buy Back Program.

This program is qualifies for up to 1 Buy Back for each item sold on every new order.

100% Buy Back Guarantee

Any Hunter Douglas product that has been purchased through The Reflective Designer is subject to a 100% Buy Back guarantee if the customer is not 100% happy with the product.   

If your new selection exceeds the 100% credit from the original item, then you will be accountable for the difference.  If the new purchase does not meet the 100% threshold, there will be no additional credit .

The 100% will be calculated for the original cost of the product less any transportation, delivery or installation charges.  The credit toward the replacement product will not include the cost of shipping, delivery on shutters only and installation on all products.  This will remain the customer’s responsibility.

Notes

If a product is delivered with any defects it will be fixed at The Reflective Designer’s total expense.  If the product is delivered and signed off as perfect then any new damages to the product will not allow it to be replaced with our Buy Back Program.

The Buy Back Guarantee will be calculated for the original cost of the product less any transportation, delivery or installation charges.  The credit toward your replacement product will not include the cost of shipping, delivery and installation. 

Any request for the Buy Back Guarantee must be made within a 15 Day window of the receipt of the goods.

Products


We provide the finest quality home furnishings manufactured today. Our direct relationships with manufacturers = great value for you.

Our products include furniture, upholstery, window treatments, wood flooring, broadloom, area rugs, lighting, and decorative accessories.

In addition, we are also a Hunter Douglas Centurion Dealer.

Space Planning

Color Consultation

Furniture Selection

Become one of our valued "friends" and enjoy the great benefits this program provides!

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